Our promise
30-day satisfaction guarantee
Try your first pack risk-free. If you're not satisfied for any reason within 30 days of delivery, we'll refund your purchase in full.
How to request a refund
1. Email us within 30 days
Write to support@scienceproofhealth.com from the email you used at checkout, with your order number. The 30 days start the day your order is delivered.
2. We confirm your refund
We reply within 2 business days to confirm. There's no form to fill out and no need to explain — though feedback helps us improve.
3. Money back on your card
We refund the full purchase price to your original payment method. Depending on your bank, the refund appears within 5–10 business days.
The details
The guarantee covers one first purchase per customer — one-time orders and the first month of a subscription alike. If you're on a subscription, we'll also cancel any upcoming refills so you're never charged again.
You don't need to return the remaining pouches. Because every pack is blended for one person and printed with your name, it can't be resold — keep it, share it, or recycle the box.
Later subscription refills aren't covered by the guarantee, but you can pause or cancel anytime from My Account before your next production run, at no cost.
If your order arrives damaged or something is missing, contact us right away — we'll replace or refund it outside the 30-day window too.
Questions about a return?
Email support@scienceproofhealth.com and we'll take care of it.